Uitgebreide beschrijving
Inleiding
With business critical customer support options, 24x7 availability, and a global network of support centers and parts replacement depots, organizations of all sizes and complexity around the world rely on Palo Alto Networks Customer Support for prompt and dependable service. Organizations choose Premium Support for faster assistance and increased support engineer availability for critical issues.
Features
- Direct access to product experts
- Case management
- Online customer support portal
- Documentation and FAQs
- Hardware return and replacement
- 24x7 access to technical assistance centers
- Priority response to support inquiries
Specifications
| Product Description | Palo Alto Networks Partner Enabled Premium Support - technical support - for Panorama - 5 years |
| Service & Support | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Service Availability | 24 hours a day / 7 days a week |
| Software Title | Panorama |
| Licence Qty | 25 devices |
| Licence Pricing | Prepaid |
