Uitgebreide beschrijving
Inleiding
SonicWall's support contracts provide technical assistance during standard coverage hours. A SonicWall technical specialist will work remotely with you to diagnose and identify hardware and software that is not performing to documented specifications. Support also includes general usage and implementation help on a limited basis.
Specifications
| Product Description | SonicWall Standard Support |
| Type | Extended service agreement |
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Return Shipment | At manufacturer expense |
| Full Contract Period | 3 year |
| Response Time | Next business day |
| Designed For | NSa 5700 |
