Uitgebreide beschrijving
Inleiding
Palo Alto Networks understands that maintaining your security infrastructure is a mission critical task. The customer support and maintenance programs are designed to ensure that traffic flows smoothly and securely across your network. When problems arise, the dedicated support services team will quickly and proficiently resolve any deployment questions or challenges that may arise.
Features
- 1 hour response time for urgent issues
- 24/7 phone consulting for round-the-clock support
- Advance parts replacement to minimize downtime
- Extended service agreement for comprehensive coverage
- Support available every day, including weekends
Specifications
| Product Description | Palo Alto Networks Partner Enabled Premium Support - extended service agreement - 5 years - shipment |
| Type | Extended service agreement |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Designed For | PA-5400 Series PA-5440 |
