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Premier 3 Year Next Business Day Response

Premier 3 Year Next Business Day Response

 Zonder BTW
Base Price:€545,68
Totaal:€545,68
Referentie: 5WS7B99813

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Inleiding

Lenovo Premier Support provides ANZ based advanced troubleshooting and end-to-end case management.
As IT budgets contract, you want to realize increased efficiency from your existing in-house IT support teams. The Lenovo Premier Support assists by providing highly trained personnel to support during extended hours with a focus on advanced troubleshooting and dedicated case management.

Features

  • Onshore technical call center support from Sydney, NSW
  • Weekday 7am – 7pm technical call center support
  • Next business day onsite labor* & parts prioritization
  • Designated onshore technical account manager for specialized troubleshooting
  • Single contact for end-to-end case management to see all issues through to closure
  • Original Equipment Manufacturer (OEM) software support to support more than hardware