Uitgebreide beschrijving
Inleiding
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. The service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.
Features
- On-site service for prompt issue resolution
- Parts and labor included in the extended service agreement
- Next business day response to minimize downtime
- Retain your defective HDD/SSD/RAM for data security
- Direct phone consulting with Lenovo's technical experts
Specifications
General
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
Details
| Service & Support | Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: business hours Defective HDD/SSD/RAM retention - 5 years Technical support - phone consulting - 5 years |
