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Inleiding
An enhanced self-service knowledge base library,expanded pay-per-incident support,and a pair of subscription-based support programs aimed to provide customers with world-class service,at a level and cost that meet specific support needs.
It offers 24 x 7 support services available via phone,chat,and email. Acronis Advantage Premier customers receive priority support in the event of a business-critical system error,customers will receive the initial response within one hour. The first year of service is included with the Acronis line of corporate products.
Features
- A range of flexible services tailored to your needs
- Premier service levels with fast response time in critical situations
- Direct communication with experienced Acronis support representatives
- Training and demonstrations are provided online by sales representatives
- Help for organizations to meet the requirements of the Service level agreement (SLA) and Continuity of Operations Programs (COOP)
Specifications
| Main Product | Cyber Backup Standard Windows Server Essentials |
| License | Renewal Co-term Gesd Including Premium Customer Support |
| Language | Multilingual |
